About the Philippines workforce
The Philippines is the ideal location for outsourcing, and we’re not the only ones who think so. The archipelago nation won the UK’s National Outsourcing Association’s “Destination of the Year” on three separate occasions.
If you're curious about the outsourcing opportunities in this magnificent country, here are some highlights:
English Fluency
The Philippines holds the 3rd largest population of fluent English-speakers in the world — more than even the U.K. and Australia. With almost 93% of the population fluent in English, you avoid many of the common miscommunication problems typical of outsourcing to other countries.
This is doubly important for customer service, so you can rest assured your customers and your representatives will have no trouble understanding each other. This can’t always be said for other countries, where customer service chats don’t run so smoothly.
American Influence & Values
As a result of U.S. occupation in the first half of the 20th century, modern Filipino and American cultures are cut from the same cloth. Aside from having English as an official language, over 90% of the Filipino population are Christian. This leads to shared human values in addition to similar business sensibilities.
Before contact with U.S., the Philippines were under Spanish rule for nearly 500 years. Its history explains why the Filipinos are one of the most Western-thinking countries in Asia. This makes finding capable team extensions easy, and integrating them seamless.
Minimal Costs
It’s not just that our workforce is motivated, but that they’re highly qualified as well. Each of your new members has been educated and certified in their respective fields, leaving no doubt into their aptitude. We vet all of your future staff extensively, leaving only the best possible candidates for the project.
And thanks to the Westernized education and university system, you can expect the same level of excellence from degree-holders in the Philippines as here at home.
Motivated Workforce
Despite the low costs relative to American companies, the wages our Filipino workforce receives are an improvement on their industry averages. Our hired specialists are dedicated to working for you, and more willing to go the extra mile to keep you satisfied and their career secure.
We hire only top-tiered personnel and retain them through comprehensive benefits and bonus package, with a focus on career growth and ongoing education. Happy employees are motivated employees, and the results of their work reflect their eagerness to please.
College-Educated Experts
It’s not just that our workforce is motivated, but that they’re highly qualified as well. Each of your new members has been educated and certified in their respective fields, leaving no doubt into their aptitude. We vet all of your future staff extensively, leaving only the best possible candidates for the project.
And thanks to the Westernized education and university system, you can expect the same level of excellence from degree-holders in the Philippines as here at home.